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Archive for the ‘start ups’ Category

The Lean Startup: A Review

21 Mar
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The Lean Startup

The Lean Startup

I had heard about the book “The Lean Startup” by Eric Ries through peers, people I met through networking, and even co-workers. Finally, I had heard so much about it that I went to Amazon.com and ordered a copy. Long story short: I learned so much more in the three evenings it took me to read through the whole book and making notes about it, than I would dare say most of my college literature.

“She’s exaggerating” or, “she’s fishing for a compliment from the author” some may say, but no. I truly do mean it. But let me be entirely clear about it. I say this because most of my college literature always had to do with international business or traditional marketing strategies (think “Mad Men” meets 21st century). It never really had a whole product development meets marketing and strategy process enclosed in a single book, much less with the scientific method as its poster child.

In my days of college, especially because I majored in Marketing, all business plans and ideas needed to be preceded and based on simple forecasts at least, although market research and a proper study would be the best methods to have a clear idea of what the customer wants. But here’s the one line of information in “The Lean Startup” that came to antagonize that: “The customer doesn’t know what she or he wants“. And it’s not just because a celebrated book mentions that phrase that all of a sudden it makes it true. My experience as a digital marketer made me confirm that realization in my mind.

The next realization that I found myself embedding in my own brain was the fact that no matter if you’re a big enterprise, a startup, a technology-related industry or any other industry, this method if for you to constantly seek innovation in your own field of expertise. Ries’ definition of a startup is as follows: “A startup is a human institution designed to create new products and services under conditions of extreme uncertainty”.

The entire Lean Startup model by Eric Ries is based on scientific method applied to startups. It is also inspired on Toyota’s lean manufacturing method (ever heard about “Just in time”?). As you can imagine, there is an infinite measured process of learning and iterating, making this an everlasting learning loop. That means that it’s not enough to innovate today and relax tomorrow. Innovation is a constant process, otherwise, you get to a point in which innovation is just a commodity.

Phrases like “Genchi Gembutsu” (go see for yourself in Japanese), or “get out of the building and start learning” by Steve Blank are the core believes in this book. You see, in order to learn, you need to go out there and experience for yourself and take a look with your own two eyes of how your idea or product can adapt to the real world. In your mind, your business idea or product is probably the best thing you’ve ever though about. However, even though it might be the next great thing, people may not relate to it, or modifications need to be made; your mind is set on a certain idea, your target market might not. Who do you think you should listen to, then?

Of course, learning realities mean nothing unless you actually do something about it. That is why each time you learn something new, you must do the appropriate arrangements for the product to meet that new knowledge. Then experiment with that new version, measure its success and start over again, constantly. It may sound like an exhausting process. You may be right, but in the long run, if you establish a process, then things can go more smoothly, rendering results faster and with less effort.

In conclusion, it doesn’t matter if you are an employee or an entrepreneur, this book can change your working days and even your lifestyle. If this method is good for the workplace, why not take it as daily learning in your life?

 

 

Web Strategy Misunderstood

26 Jan
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Think Digitally and Strategically

We’re living in an era in which the “there’s an app for that” jingle is one of the statements that can best describe it. Almost anything you can think of is served, assisted or solved by an app. Of course, there is no app yet than can properly feed you just yet. For all things logical though, our life has been simplified by tiny squares visible across our screens.

Now, after the burst of the internet bubble at the beginning of the millenium, and of course the exponential rise of tech start ups around the globe, people have started to pay closer and more serious attention to this industry. Hardly any other industry can take the promise of the American dream to reality that fast: become rich in just a few years. It sounds too good, it’s almost as a 21st century gold rush. However rich people may have become “overnight” thanks to this industry, it certainly does not go about like watching rain fall from the sky: “Do not expect the results you haven’t worked for”.

The hard truth is that only one among a few start ups or ideas are well planned out and attractive enough for investors to even look at them. There’s an unimaginable amount of work throughout the entire process. Coming up with an idea that can be worth millions of dollars is the easy part. After that, mark my words, it’s heavy lifting until you can see clear skies and plump apples hanging from your idea tree.

Most people seem to ignore that and just think that by coming up with the next best thing – quoting from a very peculiar fellow I met once – Google, or any other tech giant for that matter, will come up with pockets full of cash to exchange it for that “next best thing”. If I had a dollar for every person that has thought about developing a restaurant directory or foodie experience app… You’d be surprised by how many people think that by coming up with that idea alone, they will become the next Instagram or Facebook. Interestingly enough, most people that “come up” with this idea, aren’t in any way technologically prepared either in skill or knowledge to develop an app like that. Of course, if they did, they wouldn’t think that a good idea at all. It’s all “fool’s gold” I’ve heard it be said a number of times.

Don’t take me wrong, I’m not looking at them from under my nose, rather I think there’s a gigantic knowledge gap between people that develop these things and people who use them. It’s a compromise we should take as to narrow the gap as much as possible. Take the iPhone for example. A lot of people buy it and even commit to paying a lot of money for an iPhone, yet they don’t use it for anything else other than text messaging and answering phone calls. I know, the iPhone, as well as many other smartphones, were designed not to have an instruction manual read before use, but rather for it to be so simple under your touch, that you’ll slowly learn the tricks about it and use it as a proper tool for whatever it is you do. But then again, what may be obvious to some, isn’t at all for others.

As for other more basic things that we take for granted, other people that are not at all involved in technology or digital strategy know about websites and social media and are interested in investing in them as strategies for their business, yet don’t know what to do with them or how to profit for them. There are professionals like myself that make our living out of designing the proper strategies for these elements for succeed. Yet one thing is to design an appropriate digital strategy for a brand, another is for the brand owner to be completely clueless about anything digital. Which is why our job is not only to design appropriate strategies, but to narrow the gap between what we take for granted and the things that are standing on people’s blind spot.